Knox Elite

You never think about this again.

R3,500 / month

Once-off onboarding R890. Month to month, one calendar month notice. Prices exclude VAT; Knox is not currently VAT registered, so no VAT is charged.

Included as standard

Everything, watched

Unlimited company databases

Every accounting and payroll database on your system, precisely scoped at onboarding. No per-database anxiety, ever.

100 GB secure storage

Encrypted before it leaves your server, stored in South African data centres, mirrored across locations.

Daily monitoring by a Sage expert

Every backup watched. If one fails, we fix it before you know it happened.

Monthly verified test restore

We restore your data into a working file every month. Proof it comes back, not just proof it ran.

Monthly data integrity checks

Run on live Pastel data for 3 company databases, activated at your request. Issues caught early, no year-end panic.

Priority restore, 3-hour assurance

Our record: 30 databases restored with payroll processing by 10:30am. Assurance conditions in our terms.

After-hours emergency services

Included, not billed. Disasters do not keep office hours and neither does your recovery.

Virtual server spin-up

While your hardware is being replaced, your priority staff keep processing on our virtual environment.

5-year statutory retention

A rolling five-year window aligned to SARS record-keeping. Included as standard, longer retention on request.

66-day daily retention + 24-month archive

Deeper history than any other tier, for the day you need last quarter back.

Year-end folder management

When your financial year rolls over, the backup moves with it. It never silently protects last year's folder.

Payroll recapture points

A marked backup after every payday, so a recapture cycle starts from a known-good point.

Add-ons

Build your Elite

Monthly add-ons
Datafix InsuranceR1,250 per database per month. Corruption fixes covered on insured databases.
0
R0
Data integrity, additional databasesR280 per database per month, beyond the 3 included.
0
R0
Additional storageR200 per 10 GB per month, beyond the included 100 GB.
0
R0
Once-off and per-event
Year-end rolloverR650 per company at the Elite rate, per year-end.
0
R0
SARS submission (EMP501 + recon)R2,555 per company, twice a year, handled personally.
0
R0
Additional database setupR350 per new company database added to the scope.
0
R0
New / re-installationR530 per fresh install or rebuild after a hardware change.
0
R0
Extra disaster-recovery drillR1,500 per session. One full drill each year is already included.
0
R0
Your monthly totalR3,500
Once-off (incl. R890 onboarding)R890

Software support billed separately at the Elite preferential rate of R770/hr. Prices exclude VAT.

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